Support
When we say, “Customer success is more important to us than simply selling software”, we back it up. Superior, comprehensive technical support is one of the most important features of our product.
LookOut Software is fast becoming a leader in CRM support excellence through our comprehensive supply of support documentation, training resources and knowledgeable technical staff. We pledge to work with you as a team to extend the value of your SharePoint CRM Template investment.
We have several success support programs – all geared to meet and support our client’s degree of time and expertise. Our help desk plan provides priority level support assistance for end users, application staff and IT administrators. Customers receive online access to our collection of User and Administrator video tutorials, plus an online Administrator Resource Guide.
Tech Support Help Desk- Success Implementation Services
- Workflow Enhancements
- Training Support, Video Tutorials/Resource Guides
- Email Bulletins and Updates
- Professional and Consulting Services
- Custom Software Development
- Customer Beta Program
How We Are Different
We partner with each and every client to provide the type of support assistance that is generally unheard of in this business.
Select SharePoint CRM Template as your base client information system and:
We partner with each and every client to provide the type of support assistance that is generally unheard of in this business.
Select SharePoint CRM Template as your base client information system and:
- Receive 80% off our SharePoint programming rate for features that extend our application.
- We listen to you – we gladly accept customer recommendations and incorporate them into our system.
- New Features are developed weekly – our Beta Customer Program provides monthly updates of new features.
Our goal is to help you attain continuous improvement and maximum benefit from your software purchase.
“The team at LookOut is first rate. Our experience with them has been wonderful. There are lots of good software products on the market and even some really good CRM systems, but what makes a product great is the service behind it. They helped us implement their CRM product to meet our business need. All along the way they helped keep us on track. Best of all they took the time to understand our business. This is absolutely critical of any CRM implementation. The folks on the LookOut team are professional, hardworking and a real pleasure to work with. “
- Associa
www.associaonline.com
