Customer Testimonials

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“Even though we use a large Microsoft ERP application, I knew based on years of experience that we did not want to go the route of the Microsoft CRM. During my search I was fortunate to find LookOut Software and Kerri Groves.”

“I was sold on the product after my first conversation with Kerri. Not only is it the most flexible CRM product I have seen but Kerri and her team offer the best support from any application provider I have ever worked with, and I have worked with a lot of them!”

“Our biggest challenge was to create the change in our Associates way of thinking and to convince them to give this CRM a chance. We have a very complex business structure and over the years the company has tried many products that have failed to deliver so all I heard was Here we go again, what makes this one so special….”

“Okay, so I had to twist a lot of arms to get everyone on board using the CRM (seriously, a lot of arms). I am pleased to say that everyone sees the difference in this product!”

“It actually ties all of our systems together and provides the useful information that the sales team has always struggled to gather to deliver top notch service to our customers. Not to mention the information provided has helped to close deals. I have found, if the product doesn’t help the Sales team make money they won’t use it, plain and simple.”

“Our implementation is continually evolving as someone thinks of new areas to incorporate into the CRM. With Kerri’s help and the flexibility of the product this has never been an issue.”

“I can’t say enough good things about the CRM and LookOut Software’s customer service.”

- Karen Branson
Brady Services
www.bradyservices.com

“I purchased this software solution about three months ago after purchasing other CRM solutions for SharePoint only to find great dissappointment with the competing products between lack of support and the competing solutions being underdeveloped.”

“Since coming to LookOut not only is the software incredible and easy to use as well as customize, but the customer service is incredible. Our rep, Kerri, truly understands the concept of CRM and how if leveraged properly it can be the cornerstone to your business.”

“We manage all of our relationships with both customers and all of our vendors, all accounting records, shipping records, order documentation as well as the entire sales cycle with this software. It’s really enabled us to significantly maximize our SharePoint investment.”

“As a small business of just 5 employees this software allows us to almost entirely run our business through just SharePoint alone. I also really like how they are making a significant effort to stick with the fundamentals of the SharePoint structure and interface. This makes it much easier for me to customize with less of a learning curve. Wearing as many hats as I do, I just don’t have time for learning curves.”

“I should also note that the management team at LookOut strongly encourages feedback and actually implements it instead of the suggestion boxes at so many other companies that seem to be ignored generally.”

- Dana Dexter

“Nicole and I are thrilled that on day one we’ve already begun using SharePoint CRM in production with virtually zero learning curve. Unbelievable! This software really is a winner.”

- Kevin Hancock, President
FrameMyTV
www.framemytv.com

“In a difficult economic time it was a hard sell to convince management to purchase a CRM application. The ability to leverage existing hardware and the reasonable cost of LookOut Software’s SharePoint CRM application won management over. You have heard the saying that you get what you pay for…but in this case I feel like our company got way more than it paid for. What we got was a full featured, easy to access, easy to use application that my computer challenged team of sales reps can actually use! I also can’t say enough good things about Kerri Groves and the support team who always stand ready to listen to suggestions and offer any help needed.”

- Thermal Ceramics, Inc.
www.morganthermalceramics.com

“The team at LookOut is first rate. Our experience with them has been wonderful. There are lots of good software product on the market and even some really good CRM system, but what makes a product great is the service behind it. They helped us implement their CRM product to meet our business need. All along the way they helped keep us on track. Best of all they took the time to understand our business. This is absolutely critical of any CRM implementation. The folks on the LookOut team are professional, hardworking and a real pleasure to work with.”

- Associa
www.associaonline.com

“As a Sales Manager I found this product to be extremely helpful. After the IT implementation I was able to customize the product further to meet my needs with minimal outside help. When further product functionality was required our IT staff developed a solution that required some changes from LookOut. LookOut Software realized the relevance of our request and was quick to enhance the functionality of their software, bringing a release to all users.”

- Porex Corporation
www.porex.com

“If used correctly and consistently, the CRM template is excellent for our needs in gathering and using notes. The template is great to get ‘quick’ info as well as being able to look under certain tabs and see the quick list of programs, clients, etc. We are looking forward to seeing what reports can be generated by the information entered into this system.”

- MetaBank
www.bankmeta.com

“The system is very user friendly. The options for easy organization and use beyond the traditional sales users make this system THE choice for multilevel users. The price point cannot be ignored either. The LookOut solution offers all the features and more flexibility than systems with costs many times greater.”

“LookOut is very willing to work on modifications and improvements with great efficiency.”

- The Newark Group
www.newarkgroup.com

“As a SharePoint Consultant I was charged with not only the implementation of the portal, but the creation of a CRM system suitable for a geographically dispersed company with a unique sales model. The task at first appeared overwhelming considering my companies lack of expertise in the CRM field.”

“Look no further than the SharePoint CRM Template. Working with LookOut Software’s sales consultant, I was quickly educated on the pro’s and con’s of different CRM solutions and impressed by the rapid implementation packages that effectively allowed me to wrap up the CRM solution as part of our portfolio of services. Once the SharePoint portal was up and running, the LookOut CRM consultant took up the lead, attending the various meetings and interviewing the client and driving the sessions so that they could customise the software specifically to my customers needs.”

“My recommendation? If your customer needs a CRM solution – partner with LookOut and your project will succeed.”

- PMA Consulting, UK

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